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If a resident is having a difficult time hearing you when you speak, interventions you can use to help the resident hear you better are

a. to put your mouth as close to the resident's ear as possible and raise your voice while clearly stating each word
b. to stand to the side of the resident and speak in a louder voice while clearly stating each word
c. to stand directly in front of the resident while speak and clearly state each word
d. to use a pad and pencil to write out what you are trying to tell the resident

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